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Payment Methods:

I accept credit card, debit card, and PayPal. All prices are in CAD (Canadian Dollar) but all currencies will be accepted at the current exchange rate.

Processing time:

Please allow 2-4 working days for your order to be processed and shipped.

Shipping:

Delivered by Canada Post (standard shipping without a tracking number).

Estimated shipping times:

Canada: 3-7 business days
United States: 7-14 business days
Europe: 2-4 weeks
Australia, New Zealand and Oceania: 2-4 weeks
Asia Pacific: 2-4 weeks

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Please contact me at info@amarastrandstudio.com if you do not recieve your order within 6 weeks. I will try my best to help.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & exchanges:

I gladly accept returns and exchanges
Contact me within: 7 days of delivery. Ship items back within: 14 days of delivery

Refunds/replacement of items will not be issued for items lost in transit until 6 weeks after the shipping date.

I don’t accept cancellations. But please contact me if you have any problems with your order. The following items can’t be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
– Custom or personalized orders
– Perishable products (like food or flowers)
– Digital downloads
– Intimate items (for health/hygiene reasons)Items on sale

Conditions of return:

The items must be returned unused, and in its original condition. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 

Copyright:

All images and designs ©Amara Strand Studio. All rights reserved. Do not reproduce in any form without written permission of the artist.

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